Sunday 12 May 2013

Changing Times: Future of news in the digital era

The following post is an edited version of a talk which I delivered at a seminar on the changing nature of mass media journalism from both the journalists and the readers perspective at the Cork Institute of Technology on Tuesday, 5 March, 2013.



Firstly can I extend my thanks to the MA in Journalism with New Media course co-ordinator Frank O’Donovan for inviting me to address you today.
I am and have been the executive editor of the Irish Examiner since 2007.
Prior to that I was the editor of the Dundalk Democrat and sports and then news editor of the Drogheda Independent.
I began my journalism career 20 years ago with my home town newspaper, the Derry Journal.
So while my background is very much rooted in traditional print you can rest assured that the rapidly changing nature of Irish journalism and how it is delivered was and is never far from my thoughts... something which culminated last year in me being asked to oversee the development of the Irish Examiner's interim digital strategy.
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But before we get to the subject in hand it is only correct - given the audience here today - that I make it clear at the outset that those of  you who wish to pursue a career in journalism in the digital era have nothing to be depressed about …
Having devoted much time to exploring the commercial realities of our new multi-media news eco system, I have emerged certain of one thing at least …
Well crafted, ethical, informative and entertaining multi media journalism WILL and MUST be at the core of any attempt to navigate the journalistic challenges and opportunities which lie before us …  not least in the newspaper sector.
You should be excited by the fact that this new digital era means a variety  of opportunities to showcase your journalism and your skills exist.
These varied opportunities will not make you rich but they do mean your futures remain very much in your own hands to shape … and in what was a very closed and nepotistic media landscape that was not always the case.
Staying with negative for a second …
Yes … the reality is that media group profits, general newspaper circulations, readership and ad revenue figures are declining.
Yes … some media companies have responded to these declines by cutting resources and  it is, as a result, much harder to find a well paid job.
These facts mean journalism now exists within a reality where managing within limited means is a basic fact of life, something all the wonders of the digital future will not change and something many internet start-ups have found, and will continue to find, to their cost.
But on the positive side …
Having grown up and studied in the new media landscape you are better equipped than anyone to understand and meet the type of challenges and opportunities presented by this new age of journalism.
With more news providers than ever demanding content on a 24/7 basis - take solace in the knowledge that good journalism - whatever the source - cannot and will not be ignored and will always be in demand.


But to the subject in hand  …
Today I and my fellow speakers have been asked to address the changing nature of mass media journalism from both the journalist’s and the reader’s perspective
I am sure … as typical hard working CIT students and media professionals … you are well aware of the library of material which has been written and recorded for posterity regarding this subject.
My desk - or should I say my desktop - is quite literally, weighed down with reports I have come across … and written for that matter … with regard to the changing face of the media and how best to respond to these challenges.
Reflecting on this invitation, therefore, I was concerned about how I could possibly add to anything you have not read or been told before.
After some thought on the matter I drew inspiration from the author Franz Kafka who once suggested that one has to look to the village to understand the world.
So today I suggest that a good starting point in trying to understand how best to manage and understand media in the Digital Era we should consider the likes, dislikes and natural cycles that occur in the village groups we are all an integral part of … our families.
For my part, as the youngest of six children, my teenage years were full of good old fashioned debate …
One of the enduring ones was the ongoing dispute between my parents regarding my Dad’s choice of daily newspaper.
For my mother - a conservative traditionalist at heart - my father’s continued loyalty to the Guardian and Observer was something that rankled throughout.
My mother would have been happy to stick to the local paper, The Derry Journal, supplemented on occasion by the Catholic Universe.
Fast forward to today and I am glad to announce that both parents, 80 and 79 respectively, are still very much alive, together and following news.
It should be noted, however, that the local papers have won the battle in my parents home … proving that age old adage there can only be one victor in a battle between husband and wife …
What is interesting now, though, is that my father regularly sends me links via e-mail of articles he has come across on his lap top. Twitter and Facebook are just a step too far ...
A few months ago I received an e-mail pointing out how he had found a video in the online edition of the Derry Journal showing archive footage of the street in which he had grown up.
He had forgotten to attach the url but it tells a story of how the paper has, by unlocking its archive, tried to maintain its relevance to him …
My eldest brother remains one of the very few regular purchasers of the English Times in Derry.
The purchase is not an indication of any royalist or right wing tendencies he might have but more in honour – he claims - of his continued love of the newspaper’s cryptic crossword.
Two sisters and one brother – living, in true Irish style, between Derry and the Marlborough region of New Zealand - are not regular newspaper readers and effectively dip in and out of online news sites.
They do, however, purchase newspapers at the weekend and occasionally during the week when a trip to a café or a train journey dictates.
My other brother has remained extremely loyal to both local and national print and despite having four young girls a day rarely goes by on which at least  two titles are not purchased.
And then we have the latest generation.
My brother’s eldest girl is now 13 and recently upgraded to a smart phone. While online news sites are not really on the radar yet I have no doubt it will not be long before she and her friends are alerting each other, via Facebook and Twitter, to the latest Justin Bieber or One Direction  interview.
The fact is my family … your families … clearly show that journalism of today is a very diverse activity delivered in many ways across a whole range of platforms.
The fact is that journalism today has become a truly platform-agnostic endeavour  which is showcased to differing degrees – with due reference to a wide range of socio-economic, lifestyle and other demographic factors - on a rich combination of diverse broadcast, print, online and mobile products.
These varied delivery mechanisms and their respective and divergent capabilities means the actual processes of journalism have become more diverse and multi-faceted and require competencies in a wide range of multi-media skills.



More of that later but at this point I am going to back track slightly and try and answer the underlying question of today’s seminar … what will the changing nature of mass media journalism mean for both the journalist and the reader.
It was playwright Tom Stoppard who perhaps verbalised best the challenge of this changing landscape.
He suggested "the whole notion of journalism being an institution whose fundamental purpose is to educate and inform and even elevate, has altered under commercial pressure, perhaps, into a different kind of purpose, which is to divert and distract."
There is little doubt that the trend in most media, legacy and new, is toward the populist.
This inevitably means more showbiz, more controversy, more crime and more high profile celebrity columnists who opine at length and at any opportunity.
In short we are in danger of entering an era of what has come to be called “click whoredom”. An age where the number of clicks, viewers or papers sold is the SOLE consideration of the journalistic enterprise.
Rest assured, if this future is allowed to win out then informative and well researched journalism will become an endangered species.


Thankfully a small number  of media outlets in this country ... and I am proud to say I work for one of them ... remain committed to providing a balanced mix of informative, engaging and entertaining journalism.
They don’t always get that mix right but, most importantly and to their credit ...
  • They remain committed to funding objective reporting of issues in the public interest
  • They remain committed to well researched investigations aimed at unearthing injustices and holding the powerful to account.
  • And finally, they remain committed to funding insightful, provocative and well researched analysis aimed at broadening the public's understanding of issues important to readers lives.
The reality of all these admirable commitments, however, is that they come at a great cost to media companies who are already experiencing severe revenue declines.
The reasons for those declines are myriad and have been well ventilated.
But what is clear is that  we journalists have a duty … in tandem with those in the boardroom …  to reflect on what we can do to meet this changing commercial landscape and how we can play our part in fostering a news eco system of the future which will encourage and support great journalism.


I will come to what needs to be done to ensure the survival of quality journalism later  … but for your part my over-riding hope for you today is that you do not allow yourself to be discouraged by reports highlighting the need for new businesses models or suggestions that real journalism is being threatened by the digital age.
Of course it is your duty to be aware of the new realities in which you will attempt to ply your trade and make sure you acquire the wide range of multi-media skills required to meet these new realities …
But your primary challenge  is to identify what it is in a rapidly changing world that interests and excites you and what journalistic space you would like to occupy in the challenging but opportune years ahead.
I say this because rest assured it will be your genuine interests, passions and excitement which will sustain you in the hard times and drive you to excellence in the good ones.


So having explored your own motivations and the  journalistic spaces you would like to occupy I would suggest you become your biggest fan, that you read voraciously. that you always keep the audience to the forefront of your mind and that you never forget the ability to write well will underpin everything you do in journalism ... so practice, take advice and listen to it.
My final bit of advice is an appeal for you to never … ever … get discouraged.
The fact is journalism CAN be a tough game. It CAN often feel like a closed shop, it is charged with ego, has an undercurrent of envy and spite and is certainly not immune to politics with a small
But take solace, however, in the knowledge that those journalists who are in it for the right reasons, are willing to work hard and have perfected the use of their eyes and their ears … rather than their mouths … will be the ones who are remembered most.
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Thanks for the advice, I hear you say. But how exactly do we meet the challenges facing traditional journalism in the digital age and ensure that we have a sustainable and diverse media landscape in which we can create and explore quality journalism.
What is certain is that it will require fresh thinking, collaboration and the co-operation of many interests within and outside the actual business of journalism.
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We journalists must, of course, reflect on what role we can play in meeting the demands and opportunities of this much more collaborative, open and socialised multi-media landscape.
This will mean looking to the future and embracing the skills and work practices required for the next generation of news with enthusiasm and an open mind.
It will also involve a much more thorough consideration of our journalism and how we can - as the Financial Times contributions editor John Lloyd recently encouraged - "not only identify the significant but make the significant interesting"
A good starting point in that regard would be a recognition among us all that if quality journalism is to remains at the heart of a rapidly evolving news eco system in will begin with an acceptance that users now demand to be heard as well as be spoken to.
The wider media industry  -  media executives, media owners and our various representative industry bodies - must also now ask what old industry prejudices and rivalries need to be shed, what technological and structural adaptations, no matter how painful, are required and what collaborative opportunities should now be grasped.
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Our legislative authorities must now also acknowledge that it is only with a vibrant, diverse and competitive media landscape that we have any hope of achieving the “august national destiny” to which Poblacht na HEireann referred in 1916.  
Our houses of the Oireachtas must now move quickly, therefore, to legislate against any concentration of media ownership which could potentially impact on this need for a diverse and free press.
It is time too that our legislaters ensure quality journalism, which is generated at tremendous cost by those brave enough to fund it, is protected in turn by progressive and fair copyright laws.
And finally the most important people in this equation .... the viewer, the reader, the user ... must reflect on the price - monetary and social - that they place on quality journalism.
Having done so they must reflect on the awful spectre of a society without quality objective journalism and the responsibility they have, therefore, to support those media companies, like our own, who have and continue to show the courage to invest in it.


To conclude my talk I am going to end with a brief extract I came across from a new book by the American journalist Robert W. McChesney.


The book is called “Digital Disconnect: How Capitalism Is Turning the Internet Against Democracy”  and I would suggest it is worthy of a wider consideration by many in our society.
Perhaps then, for a welcome change, we can learn from the mistakes of the Americans rather than merely replicate them.


He writes …
There is probably no better evidence that journalism is a public good than the fact that none of America’s financial geniuses can figure out how to make money off it.
The comparison to education is striking. When manag­ers apply market logic to schools, it fails, because education is a cooperative public service, not a business.
Corporatized schools throw underachieving, hard-to-teach kids overboard, discontinue expensive programs, bombard stu­dents with endless tests, and then attack teacher salaries and unions as the main impediment to “success.”
No one has ever made profits doing qual­ity education — for-profit education companies seize public funds and make their money by not teaching.
In digital news, the same dynamic is producing the same results and leads to the same conclusion.”